Foxboro RH100CP warranty after-sales service

Description

A young man who has been working in automation for nearly ten years has found that the ability and level of work of on-site debugging engineers are the most critical factors for the success or failure of a project. But many engineers lack the necessary psychological and technical preparation before rushing to the site to carry out tasks, so they are unable to fully utilize their abilities after arriving at the site. So here I will write down some of my own experiences, hoping to have some inspiration for all technical engineers.

Preparation before departure
If someone engaged in PLC technical support wants to start system debugging on site, whether it is for OEM customers or for the integration of a process control system, they must make some preparations in advance. Just like a “donkey friend” who needs to change their clothes, especially shoes, bring water and food, and prepare some personal protective equipment for outdoor use before traveling. If they are staying overnight, they also need tents, flashlights, etc. As a professional PLC technical support engineer, there are many things to prepare.

Firstly, you need to arrange your own itinerary plan, clothing, food, housing, and transportation. If accommodation is needed, then how to book a flight ticket, hotel (hotel, guesthouse) will not be discussed here. If the time is long (such as over a month), in order to save money, it is necessary to consider renting a house locally, especially when the departure is for a group rather than just one person. Clothing, food, housing, and transportation are the same issues as regular travel, although their impact on completing tasks is not inferior to your professional level. Imagine what kind of impact a week of diarrhea caused by food poisoning would have on work when you arrived at the scene, and you know what to prepare. Usually, the administrative department of an experienced automation company will consider these situations for engineers, but as engineers, it is important to confirm and see if everything has been arranged.

After settling in, prepare your own tools. As an on-site debugging engineer for PLC, I don’t need many debugging tools. However, a screwdriver and a multimeter are still essential. In addition, when conducting system joint debugging with on-site instrument sensors, a signal generator is also required to simulate the signal of the on-site instrument to ensure that the on-site signal is intact when a problem occurs. Also, a sturdy laptop is a necessary tool for programming and debugging. Although you can require users to prepare these tools, as a professional PLC engineer, if you don’t even have these tools, users will doubt your professional level. If necessary, you can propose other instruments and meters to the company or customers to prepare in advance, such as oscilloscopes, regulated power supplies, etc. After all, these less versatile instruments are usually not portable or spare.

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